Warranty Policy

All products covered by a limited warranty against manufacturing defects and malfunctions. The warranty period starts from the date of purchase. The return date must fall within the warranty period to qualify for warranty service.

Cosmetic damages, such as scratches, dents, or normal wear and tear, are not covered under the warranty unless reported within 14 days of receiving the product. Claims made after this timeframe may not be accepted.

The warranty does not cover damages caused by improper installation, misuse, accidents, neglect, unauthorized repairs, modifications, or any other circumstances beyond the control of IYING. IYING reserves the right to request the return of the defective product for assessment and verification. Customers may be responsible for shipping costs associated with returning the product.

If your product becomes faulty during this period, you should contact us via services@iyinauto.com to receive technical support in the first instance. We will then arrange for your item to be repaired or replaced. If we replace an item, we may replace the item for a newer or different model and it will be of at least the same condition or better, as the one returned. You are liable for the return postage cost. Items returned to us as faulty but found to be faultless after inspection, are subject to a standard 20% inspection charge and the applicable return postage cost. The warranty excludes faults caused by accident, neglect and misuse*. Firmware updates not directly advised or carried out by us, will automatically void any warranty. *Misuse also constitutes if the product has not been fitted by a suitably qualified professional.

To make a warranty claim, customers must provide proof of purchase, including the order number, date of purchase, and any relevant supporting documentation requested by IYING.

The warranty is non-transferable and applies only to the original purchaser of the product on this website.

IYING reserves the right to modify or update these warranty terms at any time without prior notice.